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Where to find your market?

India, with a whopping population of approximately 1.37bn people of which a good 600 million people have access to the internet, is shifting rapidly to a new paradigm of digital advertising. With internet connectivity being held along the lines of basic amenities like food and water, it is only a logical explanation for companies to invest in advertising on the digital space since the audience is there. There is also a growing number of startup companies setting up in India which boosts the digital realm. A lot of MNCs have also been set up in India due to ease of doing business and also the companies need to explore unexplored territories, the scope is endless.

What makes advertising or marketing a risky business is the cost involved. Most small companies and start-up don’t have enough budgets to spend on digital marketing. While conventional advertising with hoardings or on television channels are expensive and since there are a fleeting number of channels, you can be confused as to where to put you’re only in to get the maximum reach. Digital marketing, on the other hand, uses powerful tools to target precisely to the audience location, age-group, gender and even behavioural interests. Companies are working on digital marketing and there is more than one way to get to your audiences over the internet elaborated below.

Social Media Marketing
It is marketing ether with immense potential. With the launch of much newer and competing platforms which are improved continuously to catch on the latest trend, they are an advertiser’s paradise. Social media trends and popular hashtags have been a great marketing ground. The coming years will see social media being the major digital marketing space for optimization, branding, lead generations as well as conversations. Social media is also very keen on adopting the latest technology which in turn means more options for marketing.

Mobile and App Marketing
This type of marketing is one of the new age tools of digital marketing which performs well with all audience. It allows for the ads to be consistently visible to your target audience on their mobile phones and when they use their favourite apps. Content on the mobile marketing realm has to be trimmed and made crisp so that they are well visible to the audience and strike easily into their minds.

Content Marketing
Content when rightly fused with email campaigns can work quickly in introducing a brand, promoting products, expanding the reach and search rankings and also increasing engagement with customers. It requires careful selection of content, which are to be tailor-made for each set of audience.

Search Engine Marketing
This is a powerful tool in the digital marketing space. To best make use of this facility, it is important to know the latest tricks of the trade of Search engine marketing. Effectively optimizing your keywords and ad copies are also essentials to keep the ad hot. With the number of searches conducted over varying search engines is peaking, mobile and social media optimization is the key to succeed in this category.

The world is becoming a closer network by the day and the demands and competition are also building up manifold. To survive in the digital scape, it is vital to keep up with the latest and cutting edge techniques and tool. Missing out on the tech buzz can cost sorely in the fast-evolving digital world, but with care and consideration, it is one of the best marketing techniques for your brand that can work in your favour, both reach wise and budget wise.

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What does psychology have to do with marketing?

Everything. When the market is flooded with content and advertisements of different industries promoting the same product, one needs to get in the mind of consumers to get their attention. Audiences’ emotions have much to do with how well your ads perform. A deeper look at social media psychology is important from time to time for effective digital marketing, which can be rewarding in terms of increased engagements, more shares, and a healthy amount of positive customer interactions.

The Happiness project
If anything has been said about happiness and getting people together, the same applies to social media. Human emotions have a huge impact on social media psychology and how they help spread content across social media. Therefore the aim is to get consumers hooked on your content and familiar with your tone which makes it easy to build a lasting following.

What to do?

Break the monotony! Refresh your posts with funny quirky and unusual content. Play with motivational language, some powerful and unexpected call to actions if you want your audience to react. Get them to stay engaged and reading your content through a fun and friendly tone. It’s a good idea to play with your words and take steps to break the boringness and predictability.

Positive posts get more shares
Psychological Science journal published by Association for Psychological Science, says that an emotional response increases the chance of a message being shared. Researchers at the University of Pennsylvania found that emotion-inducing content was found to bring a greater impact on the audience and even more for more positive content. Humor too is a great trigger.

What to do?

Positive impact posts that elevate the mood can work wonders in social media. Allot a couple of posts to make people smile or crack up.

Make it all about the audience
We love to talk about ourselves, that’s a known fact. Plunging to science again and Harvard neuroscientists have proven that humans can’t help themselves but share our thoughts. It is even said that it triggers the same sensations of pleasure in the brain as does food and money.

What to do?

Sometimes stop talking about the product you are marketing, talk about the audience, their opinions and their perspective. Pose questions directed at them and pander to the things they love the most Words like ‘we’re’ and ‘our’ instead of ‘you’ and ‘your’ can be a good start.

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Why TikTok is an arsenal in the digital marketing landscape?

Social media marketing has a huge role to play in the digital landscape. They are one of the most versatile, cost-effective, and value-added strategies for every small and medium scale businesses can leverage to reach their target audience and boost up their revenue growth. Social media applications are the highest used web and mobile applications in this world. They are virtual digital fabrics woven by millions of people – an amalgamation of cultures with different interests, likes, and opinions. All the vital information – disruptive innovations, entertainment, sports, administration, politics –  everything is aligned through social media today.

TikTok Era

As one of the quickest growing social media applications, Tiktok has opened a new horizon of opportunity for digital marketing. The entire mode of consuming content in digital has been changed with the arrival of the app. By combining audio and visual formats, besides ensuring more participation of the users, Tiktok manages to become an intimidating social media platform. All the potential customer segments are able to connect more with the application. Hence most of the people find this popular video platform genuinely fun to use. It has definitely become one of the promising frontiers of social media marketing. In this episode, we are trying to analyze how Tiktok is changing the perspectives of the world.

Defining TikTok

TikTok is basically a mobile application for creating videos and sharing short videos. Formerly known as Musically, this application is much more than just kids and teens dancing and lip-syncing. In contrast to the interface of Snapchat or Instagram, TikTok uses tall display consoles to maximize the view and make it easier for users. Users can scroll up and down to view the videos like a feed, without taping left or right. They have access to all the tools – filters, the ability to search sounds, and score videos. By means of facilitating duets or combined versions, the app has managed to engage users on a whole new level.

Their archives are loaded with song clips, short moments from TV shows, films, youtube videos, etc. They have all the arsenals to communicate various themes – horror, fun, memes, and trolls. You can reply to challenges, participate in memes, or even make pun intended jokes and sarcasm across the video formats. TikTok is a social media platform that has assertive answers, choices, and bandwidth to offer for its users. As a result, people flocked more into the platform. They are feeling more excited and confident to expose more stuff, which they might be feeling reluctant if it was Instagram or any other platform.

Role of Tiktok

Tiktok has given the much-needed experience for future content creators and influencers. The framework simply allows its users to create content effortlessly. Any user with a smartphone can generate a visually engaging content within minutes and circulate around the world. With the progressing lockdown, the popularity of Tiktop has achieved robust growth as well. According to App Annie reports, the app has recorded a whopping 49 million downloads as of April 2020. As we speak, a staggering number of ads have been plastered throughout social media under the tagline of TikTok.

Popularity of TikTok

TikTok has compiled the most engaging elements and experience. It is fundamentally a new realm into social media. There was nothing similar in its pattern that served the audience earlier. The feeds are easy to digest in a hustle free interface. It took us beyond what Instagram and Twitter had taken us. While Twitter formalized conversation behavior after going into public, Instagram had noticeable algorithmic recommendations, where suggestions had less rational objectives. All these platforms had leveraged the feature to increase interaction, but TikTok – having taken video as the game ball – has taken it all around.

It has a self-directed feed that works on experience-based algorithm observations and inferences. Say, for example, the first thing when we open the app is a page called “For You”. It is an algorithmic feed based on the videos you have interacted with or watched. It’s full of content and it never lacks material for engagement. It is not unless you train it to be full of people you know, or things you’ve explicitly told it you want to see. It’s full of things that you seem to have demonstrated you want to watch, no matter what you actually say you want to watch.

User Experience

TikTok continuously learns from its users and over time builds a presumably complex but opaque model of what the users tend to watch. It starts making assumptions the second a user opens the app before they’ve really given it anything to work with. The thumb rule is pretty the same – How to engage the audience? You show them things which they like. You embark on a journey with the user. However, it also makes assumptions that other social media platforms follow as well. It unapologetically entertains the central control over the user, but it engages the users and the users are pretty much ok with it.

TikTok for Brands

Now that we are familiar with the potential of Tiktok, let’s take a look at the ways brands can make the most out of the TikTok platform. There are basically three steps to make use of the channel.

  1. Create your brands’ own channel and upload videos relevant to your business
  2. Utilize influencers to open your content to a much broader (but well-targeted) audience
  3. Pay to advertise utilizing TikTok’s new campaign options.

TikTok has a whole new level of experience to play around with the audience. Here are some of the ways the platform can be applied to notch up customer interest.

  • TikTok relies on pure and raw videos to engage the audience, which showcases people using the brand in everyday lives and how it is impacting them.
  • TikTok videos can showcase behind the scenes of every brand service/product to keep the customer excited.
  • With the increasing Gen Z category, TikTok can be a more interactive medium to educate and inform the youth and persuade them to action.
  • TikTok promises to set up user-friendly videos of the manufacturing, packaging, and marketing of the product.
  • Brands can launch effective video-oriented campaigns to encourage the audience to show what they love the most about your product and ensure maximum participation.
  • TikTok’s popularity has shaped up a huge number of influencers who can help small and medium scale enterprises to kickstart their campaign effectively.

TikTok has definitely opened up a new wave of social media marketing and we can sense there is a promise more affirmative to help brands connect with their target audience in a fresh, fun-filled, and engaging way. If you’re looking for a result-oriented digital agency to streamline your brand communications, then just drop a message, and let’s plan your digital journey!

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The hotel giant just tripled its revenue by tapping into customer insights to create content that connects with people. In 2018, Marriott Traveler attracted 3 million unique visitors (78 % from previous year) to the individual hotel landing pages. Their focus on storytelling and serious commitment to content and customers is the reason for this success. They insist that content should be inspirational as well as aspirational, keeping with their vision of being the world’s favorite travel company – with emphasis on the word ‘favorite’.

Ikea’s teary-eyed Ad a hit.

Advertising is hitting your soft spots again this time with Ikea. The spot, an ad by Ogilvy Greece, brings the story of a farm dog who’s adopted by a couple with an adorable little girl. The story goes through, him being separated from his best friend back on the farm. He’s taken back to the family home, all decked out with Ikea furnishings and accessories. Andy Williams’ “Love Story” playing in the background will definitely make your eyes well as you watch. The company says it will be building on the message in coming campaigns.

Beauty brand ‘Glossier’ is going against the marketing playbook

US beauty brand Glossier doesn’t “go by the rules”, lines of President and Chief operating officer Henry Davis. From its launch, it has seen itself as the opposite of big brands, and their strategy rests on building a relationship with customers. The company is considered innovative and owns the bottom part of the sales funnel and does not rely on any other players to sale on their behalf. The brand’s rapid growth last year, passing $100 million in revenue and 1 million new customers made is largely attributed to its social media presence. Its biggest campaign ever, “Feeling Like Glossier,” is all about real people and has been a hit ever since.

Facebook’s big update: scheduling on Instagram

Post scheduling is finally being adding to Instagram but only for business accounts that are linked to a Facebook page. There have been a number of third-party apps that offer Instagram post scheduling. The scheduling feature for Instagram is being added to Facebook’s Creator Studio, used by publishers to manage posts, view analytics and monetize content on Facebook and Instagram.

Nike Plays Tag

Nike plays an epic game of ‘tag’ in its super cool ad where different kids ‘tagged’ take turns to show off each of their impressive skills, from skateboarding, to running to diving and much more. The ad is really fast-paced as we fly around the world and see young athletes that have some amazing abilities. The ad also has some sick animation too, which make it more interesting. It follows the recent trend from Nike to inspire young athletes and champion budding sports stars that are just starting out in their careers. It’s another great ad from Nike.

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Marketers are always looking for places of action, chasing influencers across all platforms with Facebook and Instagram being established arenas. But stats point to TikTok, the popular short video app with its user base now over 200 million is surging ahead of social media networking giants Facebook and Twitter. TikTok is also the 2nd most popular platform in terms of time spent by users, with a user spending 44 minutes per day on Facebook, whereas TikTok grabbed 34 minutes of the user’s time every day. Marketers need to look at these newer platforms for higher reach and conversions.

Amazon Prime Day testament of Holiday Shopping

Amazon prime says their Ad spending more than doubled but so did sales during the Holiday season, with the Amazon Prime Day 2019 surpassing sales of Black Friday and Cyber Monday combined. They also said its Prime subscription service purchased also peaked to more than 175 million items. So holiday offers definitely work if done right.

Eating in Secret Ads Work. Why?

Delving to the depths of human emotions, advertisers say portraying eating when you are low intensifies cravings, which is an advertiser-coveted effect. We also think more about the things we hide. Therefore ads that talk about it about secret indulgences like just giving in to your favorite ice-cream after a long day have significantly more effect in selling the product than conventional.

Emojis for engagement

Images and iconography are fundamental to brand identity, especially in the era of visual social media platforms like Pinterest & Instagram. The last decade has seen the rise of emojis that has taken the globe by storm (more than 700 million of them are used on Facebook alone, each day)

A survey of 1000 consumers said that a vast majority of respondents would be highly receptive to using emoji to express their thoughts on the brand experience. The emoji of choice currently are the ‘thumbs up’ (49.1%), followed by a star (12.7%), a smiley face (10.9%) an ’ok hand’ (4.6%) and a heart (3.7%).

Animations for better Conversations with Consumers

People can relate to a character more than traditional marketing strategies. Since the marketing space is so crowded, a character will create pure brand salience. The character becomes a shortcut reference to the brand, and can be more interesting than the brand itself. With the short attention span of Internet users, animation evokes emotions faster and resonate with the viewers. A great example is Google Doodles whose cute animations make us want to click on them for sure.

Sundar Pichai is Alphabet’s new CEO

Sundar Pichai took the Internet by storm when he became the CEO of Google four years ago. Now he is appointed as the CEO of Alphabet, the parent company of Google. Larry Page and Sergey Brin gave up the executive positions at Alphabet Inc. to make way for Sundar Pichai.

Nykaa clocks 108 % profitable growth in revenue

The online beauty products platform has turned its tables around by not just recovering their losses but also making a profit of Rs 2.31 crore. Nykaa’s valuation has now touched $724 million. In March, Nykaa had also acquired fashion styling and ecommerce platform 20Dresses.

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Google’s director of Chrome engineering, Justin Schuh’s recent blog post stated that Google Chrome intends to kill off third-party cookies by 2020. This sounds a challenge for advertisers and marketers who rely on third-party cookie tracking to display relevant ads to users. The main reason for this update is the privacy issue that has been on and off a much-discussed matter.

Pinterest pushes Snapchat to become third-largest social app in the US
Pinterest had a big 2019 with numerous updates throughout the year to make the platform making it more user-friendly. Its new updates included shopping features where users can shop by brand, get personalized shopping recommendations, search in-stock product pins, click shopping ads and Pinterest Academy targeted at business marketing teams along with a promoted video ad format, and an updated lens feature.

Microsoft brings out the new Edge Chromium browser
Among browsers, Chrome tops the list at 65.40% of browser market share and the next closest contender is Apple’s Safari, with 14.22% of the market share. With Microsoft Edge sitting way below the race at 3.47%, Microsoft is revamping with its recent release of the Edge Chromium browser. The browser is immediately available for both Windows and macOS. It will be available for download as well. Microsoft has invested in robust built-in privacy controls and tracking prevention that has been a major headache on Chrome browsers.

Google updates Ads and organic search display for desktop
On January 13th, Google tweeted that it was rolling out its new ads and organic search display on desktop searches. With the new update, the ad call-out will be in black, making it a bit easier for searchers to quickly distinguish between an ad and the first search result as opposed to ad call-out being the same colour as the URL before. Also Google is making organic search results easier with Search results on desktop having a favicon next to the page title. Google explained that the favicon helps “anchor each result.” By this searchers will be able to quickly identify brands based on an image they’re used to seeing.

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Instagram Brings DM’s to Desktop

Instagram has brought direct messages to the web, citing that the update will be finally useful for businesses, influencers and other people in terms of connecting with each other. The desktop DM’s will function essentially the same as it is on the mobile version. On commending on the update, the Facebook-owned platform has further augmented Mark Zuckerburg’s increased focus on evolving messaging as a rapidly growing area of communication for the future.

Spotify Exits Beta; Ready to Serve 18 Global Markets

From its humble debut in 2017 to the formidable growth of 68% in terms of recent monthly active advertisers, Spotify has announced that it is exiting the beta and now intends to serve 18 potential global markets. The platform had earlier served small players that don’t have in-house potential to craft ads in lines of their bigger counterparts. Like the most self-service advertisement platforms, Spotify will facilitate advertisers to set up ads manually by curating budget, target audience, and creative content.

Facebook Launch ‘Quiet Mode’

It feels like Marc Zuckerburg has been concerned about people using his platform for too long hours during the Corona lockdown! Facebook has launched it’s Quiet Mode’ feature where users can mute the notifications until they wish to resume again. If the user forgot to unmute the mode and intend to start browsing, then the feature will send a reminder to deactivate the mode. Users can access the feature in the “Your Time on Facebook” button in the hamburger menu. However, make sure your Facebook application is updated to access the functionality.

‘Recipe’ becomes the most searched topic in Google

According to a survey conducted by India Today, the list of Google trends in India on various leisure-related topics has been topped by searches related to cooking. There is no surprise in ‘recipe’ becoming the top search topic when over 130 crores been instructed to stay confined at homes. The survey went on to reveal that ‘Recipe’ was followed by ‘Netflix’ and ‘Health’; then came ‘Sex Tips’ and ‘Ludo’, which happens to be a popular board game in the country. Some of the trending dishes during the lockdown included ‘Dahi Vada’, ‘Pan Cakes’, and ‘Dalgona Coffee’, which has become a lockdown sensation in social media.

Tik Tok becomes the most download app in Q1 2020

Chinese tech-firm ByteDance’s TikTok has become the most downloaded non-gaming app in India during the lockdown. The app has managed to dethrone WhatsApp and Facebook in terms of downloads, reported App Annie. During the lockdown, Tik Tok downloads recorded a 20% growth when compared to their statistics in January. The application has managed to generate a whopping 49 million downloads altogether from the App Store and Google Play Store. With lockdown extended till May 3rd, we can expect these numbers to surge quickly.

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The influencer trend is catching on, as 72% of brands are increasing their digital marketing share budget on them this year. It is reported that 32 percent spend between Rs 1,00,000 and Rs 10,00,000 on influencer marketing yearly. This is attributed to influencer marketing provides a higher ROI (return on investment) compared to other channels and enhanced visibility.

Instagram rolls out Threads, a messaging app for close friend.

Threads is aimed at connecting with your close friends on Instagram. Similar to the ‘Close friends’ option on Instagram Story, you can now add a list of close friends to communicate exclusively and also allows for use of all Instagram creative tools. It also comes with an interesting feature, the auto-status update. It allows Threads to request your smartphone’s location, movement, battery level and network connection that can be shared with friends.

Letting consumers visualize than just listening to the brand

Aditya Birla Capital launched an interactive Facebook campaign #InteractWithTheFuture, The campaign showcases a young couple who are celebrating their 5th anniversary. There are two buttons at the bottom of the video that is there throughout the ad film: Option A and B. The moment the viewer presses option A the exact same narrative is going on but the actors are older. And option B showcases the same older couple in a different class of society. The campaign reaches out to two different target audiences. The interactive ad was well received by the audience.

Facebook Ad Stories with Call to Action

Users can click to message brands and businesses from Stories ads on Facebook, Instagram and Messenger with the new “Send Message” call-to-action. Brands can now drive Stories ad traffic to start conversations on Messenger. Users can swipe up on Stories ads that have the new “Send Message” call to action to start a conversation with the business in Messenger without leaving the app they’re in.

Instagram delving into AR-based shopping features

Initially launching for exclusive brands, Instagram is making businesses more intuitive. It has introduced a new AR try-on feature for product on their brand pages. Instagram has become a big hub for brands to sell their products and now Instagram users can try out the product in AR before they add it to their cart. Cosmetics and eyewear giants such as Mac, Nars, Warby Parker and Ray-Ban are the first recipients of this update. However, Instagram will be making this feature available for more products over time.

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Google launches ‘People Cards’ in its Search facility

Been on the experimenting radar since February, Google has decided to roll out their People Card feature in India. It refers to a public search profile card system, introduced to avail information about an individual to employers or potential clients from a simple Google search. You can update details such as contact details, social media accounts, bio, location, employer/job etc and have an enhanced online visibility. Anyone can add their card by signing into their Google account and following the procedures and also, can take it down anytime they want.

Facebook to introduce redesigned Ad Preferences

Facebook has decided to roll out a more simpler and user friendly version of Ad Preferences to be launched in the upcoming months. As informed by Rob Leathern, Director Of Product Management, Facebook, the redesigned version will be divided into three main sections, Advertisers, Ad Topics, and Data along with some relabeled tools. The Advertisers tab displays all the advertisers a user has witnessed recently, hidden ads, and other ad related information that was in the ‘Advertisers and Businesses’ section earlier. The Data section helps users manage the ads they are shown based on their activity while Ad Topics lets them decide what content they want in the ads displayed.

Instagram to roll out verification of its users

In a novel yet substantial move to curb the use of fake IDs and the associated issues, Instagram has decided to ask its users to update their ID proofs with them if it spots any inauthentic behaviour, bots etc. Users can upload their birth certificate, license, passport, marriage certificate, voter’s ID, green card, visa etc, from amongst a list of valid IDs Instagram shall accept, as has been updated on their website. Instagram assures, “IDs will be stored securely and deleted within 30 days once our review is completed”. With this Instagram aims to resolve issues of fake followers and ensure its authenticity to users.

Twitter to display more information on who DMs you

In a recent update, Twitter has decided to display all the necessary information about who decided to DM you- mutual followers and the profile shall be displayed making it easier for its users to have a better understanding before accepting a request. A feature that has been on the testing cards for a year now, is now out on Android, iOS and the Web versions.

Facebook tests a short video form in its feed with its Indian users

Determined to fill the gap the ban of TikTok left with its 200 million users in India, Facebook has decided to come out with its own version of a short form video clips, exclusive to its users in India, prompting them to upload videos and check out the feature for themselves. With over a user base of 300 million in India, this new feature is believed to make the users stay and be more engaged with the platform.

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Reliance Jio has entered into the video conferencing bandwagon with the launch of Jio Meet. Just like the predecessor’s Zoom and Google Meet, the platform will also facilitate an unlimited number of high definition free video calls and support up to 100 participants on each call. By using the paid version, users can be increased up to 250 participants. Jio Meet is supported in Windows, Mac, Android, and iOS devices. Users do not have to sign in to use the platform unless they are hosting a meeting. While Zoom and Google Meet have limited the free video call duration to 40 and 60 minutes respectively, Jio Meet notably allows its users to place free video calls for up to 24 hours.

Facebook is changing its algorithm to prioritize credible reporting

Facebook is changing the way news stories are ranked in order to prioritize authentic reporting and transparent ownership. The platform has decided to make the announcement after they received feedback on user research which emphasized the need for more credible and informative news stories. Facebook is associating with academic experts and content creators to run the process by which original reporting will be identified. “This important journalism takes time and expertise and we want to ensure that it’s prioritized on Facebook, said the platform in a release.

WhatsApp begins rolling out new features to enhance the user interface

A slew of features is expected to be rolling out in the WhatsApp platform in the upcoming weeks. In the press release, the application stated that they will be rolling out new animated packs to enhance the user experience. Stickers are one of the fastest evolving ways of preferred communications among the audience. Along with that, the platform will enable users to add contacts by scanning QR Codes. The Dark Mode feature which was launched earlier in March will be added to Web and Desktop versions. During group video calls, users can focus on a single participant by pressing and holding their video and expanding it to full screen.

LinkedIn to bring digital skills to 25 million people using LinkedIn Learning Paths

LinkedIn has rolled out the initiative aimed at supplying digital skills to 25 million users free of charge by the year-end. The platform is backed by the parent company Microsoft with a $20 million cash grant. In a statement released by CEO Ryan Roslansky, he said that the unemployment rate in the US has swung from 50-year lows to 70-year highs in just three months as the Covid-19 tide began. The initiative is touted as an important step towards economic recovery and helping people find jobs. More resources are available at opportunity.linkedin.com and the platform has digitally mapped 690 million professionals, 50 million companies, 11 million job listings, 36,000 skills, and 90000 schools for identifying demand skills, jobs, and hiring patterns.

Made in India to play a crucial role in eCommerce shopping websites

Shopping websites may be required to add the country origin tag to make it easier for the people to eliminate the products from a particular country from the search results. The new update has come on the sidelines of the India-China conflicts that happened recently and the Government pushing towards in Made in India products by vouching for #VocalForLocal. If the draft policy will be implemented it will have access to the algorithms and source codes that dictate the listings, user ratings, etc. The draft policy also looks to eradicate the digitally induced biases on how the products are listed and recommended to the users. The policy will have guidelines on complying with information requests by law enforcement agencies and government, with shopping websites expected to share data within 3 days.